Cancellation of Professional Liability Insurance by Pinkham.  Complete Equity Markets Now Providing Coverage

In late November, a member sent an email to inform me that Pinkham Insurance had advised him they had discontinued offering professional liability insurance to ACR Members.  Attempts to obtain additional information from Pinkham’s representative have been unsuccessful.  In addition, while some members are being told the services have been discontinued, others have been informed that it would still be available, but through another underwriter.  In such cases the new rate quoted was much greater than the present one.

We have made arrangement with Complete Equity Market to provide coverage to our members.  The range of professional services covered includes, but not limited too: Arbitration, Mediation ,Hearing Officer

Consulting, Custody Evaluation, Early Neutral Evaluation, Expert Witness, Facilitation, Fact Finding, Guardian ad Litem, Guardian of the Person, Parent Coordination, Special Masters, Training, and Mediation Related Legal Services.  Common additional endorsements (Riders) that can be added includes: Restorative Justice, Collaborative Law, Coaching, Child & Family Investigator, Forensic Consultant and   

Counseling – Non Clinical – Most often referred to as coaching for most people however some states/counties call it counseling.

If you are a conflict resolution practitioner, please contact: Kaitlyn Hassall, Sales Representative, Complete Equity Markets, Inc., 1190 Flex Court, Lake Zurich IL 60047, Phone: 847-777-7426, Fax: 847-541-0444,

If part of your practice is legal, please contact Sandy Collins, Sales Representative, Complete Equity Markets, Inc., 1190 Flex Court, Lake Zurich IL 60047, Phone: 847-777-7476;

If you are not satisfied with the response or level of service, please call me at 202.780.5999 or send me an email at

I regret the inconvenience.  

All the best, 

Cheryl L. Jamison
Executive Director