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Full Program

Association for Conflict Resolution

2019 Annual Conference


Healing the Divide: A Focus on The Peacemaking Role

Of ADR Practitioners in a Divided Society

September 18 – 21, 2019, Tucson, Arizona

Download Full Conference Agenda with Session Descriptions HERE

Note:  All conference sessions are open to all conference attendees.  Sessions with “EPP” are part of the EPP track, and all conference attendees are welcome to participate in them.


Conference Agenda

Wednesday, September 18, 2019

7:30 a.m. – 8:30 a.m.        Continental Breakfast

7:45 a.m. – 8:15 a.m.        Orientation First Time Attendees

8:30 a.m. – 5:00 p.m.        Section Training Programs

Transforming Community Spaces:  A Workshop for Community Facilitators

EPP Full-Day Training Program

Tanya Denckla Cobb
Frank Dukes
Mary Dumas

Collaboration with Native Nations and Tribal Consultation

EPP Full-Day Training Program

Stephanie Lucero


Community Day Program – Five Tools that Bridge the Divide

Community Section Full-Day Program

8:30 a.m. – 12:00 noon     Section Training Programs

The Practice and Persuasion Joint Fact-Finding

EPP Half-Day Training Program

Keith Mattson
Scott McCreary

Making it as a Mediator:  How to Communicate Your Value and Relevance in the Marketplace

Elder Section Half-Day Training Program

            Tammy Lenski


8:30 a.m. – 10:00 a.m.      90 Minute Sessions

Healing Workplace Divides: Tools for Positive Organizational Culture Change

Susan Raines

Scorched Earth:  Mediating with High Conflict People

Darrell Puls

Is Mediation Healing the Divide in Aotearoa New Zealand?  The First Comprehensive Study of New Zealand Mediation and Mediators

          Grant Morris

Conflict Intervention Service: Preventing Homelessness and Building Community

Patricia Draves
Roger Moss
Jennifer Wilhoit

The Seven Most Effective Technology Strategies for your Practice

Erik Wheeler

Who are These People and Why Do They Hate Me?

John Godec


10:00 a.m. – 10:30 a.m.  Break

10:30 a.m. – 12:00 noon  90 Minute Sessions

Youth Violence Prevention through Creative Approaches and Conflict Resolution Skill-building

Kristal Corona
Gail Packer
Madhawa Palihapitiya

The Need for Cultural Flexibility in Negotiating in a Diverse and Globalized World

Lisa Pomerantz

Mediating Harassment: Review of an Experiment in Restraining Orders

           Michael Rust

Excellence: Can You Get There from Here?

Jennifer Knauer
Michael Lang
Susanne Terry

Learning from Practice: What Practitioners from Around the World Say about Healing Social Divides

Gloria Rhodes


12:00 noon – 1:15 p.m.    Conference Lunch

1:30 p.m. – 5:00 p.m.        Half-Day Sessions

Do No Harm: Mindful Engagement for a World in Crisis

EPP Half-Day Training Program

Wendy Wood

Welcome to Gwichyaa Zhee”  Film Screening and Discussion

EPP Half-Day Training Program

Len Necefer        

Elder Mediation from a Practical Perspective

Elder Section Half-Day Training Program

DeLila Bergan
Joan Braun
Sue Bronson

Katharine Dress
Resa Eisen

Crystal Thorpe
Zena Zumeta


1:30 p.m. – 3:00 p.m.        90 Minute Sessions

Interpersonal Neurobiology, Neuroception & Co-Regulation: Knowledge for a New Era

Caitlan Hendrickson

The Roles, Functions, Standards and Added Value of the Organizational Ombuds. Creating the Role in the Government, Higher Education, and Private Sectors –Opportunities for Conflict Management Professionals

Neil Katz
Linda Kovack
Katherine Sosa

Kathleen Watkins-Richards

Just the Facts: Simple Tools for Managing Complex Conflicts

Mallary Tytel

Healing Divides through International Dialogue

Richard Barbieri

ADRESS – How we Collected over 1 Million ADR Data Points and What It Tells Us

Sarah Kauffman
Jonathan Rosenthal
Nick White


3:00p.m. – 3:30 p.m.         Break

3:30 p.m. – 5:00 p.m.        90 Minute Sessions

Introducing Teacher-Student Mediation

Ondine Gross

Reimagining Peace: ADR Cultural Transformational Responsibilities to Counter Hate

Barbara Jones

Trust Talks

Wanda Allen-Abraha
Jelani Biggs
Adolfo Briceno

Sonny Haynes
Catrina Thompson

Refugees Healing the Divide: South Sudanese Diaspora as Peacebuilders

Kuol Awan
David Acuoth Dau
Jany Deng

Kate Otting

The Promise of Dialogue: The Transformative Approach to Working in Divided Communities

Erik Cleven


5:15 p.m. – 6:15 p.m.           Chapter Leaders Meeting

 5:15 p.m.      ?               Friends and Branches of Creative Response to      

                                  Conflict (CRC) – Eat Dessert First Gathering

                                  Come hear about CRS’s new initiative include the NICE

                                  Program!  Please email by

                                  Sept. 16, 2019 to register

5:30 p.m. – 8:00 p.m.           EPP Section Networking Event

5:30 p.m. - ?                         Elder Section “No Host Dinner”

6:15 p.m. – 7:15 p.m.           Diversity Network Meeting


Thursday, September 19, 2019

7:00 a.m. – 8:00 a.m.        Continental Breakfast

8:00 a.m. – 10:00 a.m.    Conference Plenary

Voices for Justice

Sue Bronson
Frank Dukes
Don Edwards 

Julie Macfarlane and Bernie Mayer

Lucy Moore
Marina Piscolish
Julian Portilla 


10:00 a.m. – 10:30 a.m.   Break

10:30 a.m. – 12:00 noon  90 Minute Sessions

Mindful Conflict: Trauma-Informed Tools for Highly-Charged and Structural Conflicts


Mary Dumas
Marina Piscolish

Transborder Perspectives from the Borderlands


Melanie Knapp
Naomi Miguel
Robert Valencia

Linda Ximenes

Hate in Public Spaces:  What do Conflict Professionals Need to Know about This Phenomenon in Order to Help Address It?


Susan Bro
Frank Dukes
Marcelle DuPraw

Patrice O’Neill

Unlikely Friendships:  Power of Personal Connection Across Great Divides


Jeanne Cleary
Douglas Thompson
Elissa Tonkin

Mediation and Democracy:  Strengthening Conflict Literacy and Capacity in Political Movements and Advocacy Organizations


Duncan Autrey
Jessica Baen
Kenneth Cloke

Jarling Ho
Mary Leichliter

Scott Martin
Wendy Wood

ADR Practitioners:  Are We Engaged in Social Service or Social Justice?


Sharon Press
Terry Wheeler

Interactive Training Techniques:  3 Expert Approaches

Susan Butterwick
Barbara Johannessen
Zena Zumeta

The Role of Mediation in the Lives of Non-White Student Teachers

Jacqueline Bleak
Joanne Kilgour Dowdy

A Physician’s Perspective on Conflict Resolution in Healthcare:  What Succeeds, What Fails, and Why

Paul Charlton

Justice & Sustainability:  An Opportunity to Grow an Underdeveloped Business Area

Don Edwards
Cheryl Jamison
Donzell Robinson


12:00 noon – 1:45 p.m.    Conference Lunch - Section Activities

2:00 p.m. - 3:30 p.m.         90 Minute Sessions

Bridging the Climate Change Divide:  Building Coastal Locality Resilience


Tanya Denckla Cobb
Carri Hulet

David Perkes
Danya Rumore

What Did I Do Wrong? Cultural Consciousness in Public Policy Discourse with Native Nations / Alaska Native Communities


Milton Bluehouse, Jr.
Roberta Cordero
Stephanie Lucero

Sarah Palmer

Beyond Multi-Party Facilitation:  Coaching to Deepen Conversation and Build Self-Awareness


Mary Lou Addor
Deb Kleinman
Marina Piscolish

Laura Sneeringer

Yikes! Our Meeting Just Went Viral! A Workshop on Social Media and Outrage in Collaborative Processes - Part I.


Betsy Daniels
Laura Kaplan

Brian Manwaring

Caelan McGee
Eric Poncelet

Valerie Puleo

Truth Talks:  How Truth and Reconciliation Commissions Allow the Public to Help Resolve Conflicts


Larry Schooler

Synergy and Partnership Possibilities?  Environment and Public Policy and Community Sections Dialogue


Deborah Dalton
DG Mawn

Heal the Divide: NICEly

Tara Fishler
Priscilla Prutzman

Ageism: The Unrecognized Bias

DeLila Bergan

Civil Conversations:  Dialogues of Understanding in Faith Communities

Quaiser Abdullah
Nicole Diroff
Tricia Jones

Abby Stamelman-Hocky

Taking Care:  Using Neuroscience to Nurture Professional Resiliency and Boost Career Longevity

            Michelle Sylvain


3:30 p.m. – 4:00 p.m.        Break

4:00 p.m. – 5:30 p.m.        90 Minute Sessions


EPP Open Space Sessions


Yikes! Our Meeting Just Went Viral! A Workshop on Social Media and Outrage in Collaborative Processes - Part II.


Betsy Daniels
Laura Kaplan

Brian Manwaring

Caelan McGee
Eric Poncelet

Valerie Puleo

Teaching Collaborative Governance

Mary Lou Addor
Michael Kern
Turner Odell

Managing Bias: Embracing Pluralism

Kamran Jivani
Zenat Shariff Belkin

Lessons Learned from Elder Mediation’s Hybrid Approach (and More)

Crystal Thorpe

Young Professionals in Conflict Resolution:  Resume Review

David Smith

Case Consultations

5:30 p.m. – 7:30 p.m.        Exhibitors Reception and ACR Raffle


Friday, September 20, 2012

7:30 a.m. – 8:30 a.m.        Continental Breakfast

7:30 a.m. – 8:30 a.m.        EPP Professional Networking Breakfast for Mid-Career & Early Career Practitioners and Students

8:30 a.m. – 5:00 p.m.        Section Program

International Day

International Section Half-Day Program

8:30-10:00 International Day Section Meeting

10:30-12:00 International Day Panel: Crossing Borders

A panel of local experts on issues relating to migrants, immigration processes, and the border wall and its effects.

Description: Developments about the US-Mexico border dominate our news cycles and social media feeds, but few of us can speak to the reality of life within distance of the international border. In this workshop, four panellists local to Tucson will share their insights on the layered matters surrounding the border and those affected by it. Speaking with expertise in environmental law, public policy, law enforcement, community relations, interfaith and binational collaborations, and politics, this panel will provide a critical primer on a multifaceted border situation.


Dinah Bear
Consultant and activist

Charles R. Trost II
Operations officer – Public Lands Liaison, U.S. Border Patrol – Tucson Sector
Joanna Williams
Director of Education and Advocacy, Kino Border Initiative
Ann Charles
Chief of Staff, Tucson City Councilman Steve Kozachik and
Executive Director, Kaimas Foundation

8:30 a.m. – 10:00 a.m.      90 Minute Sessions

Ethics and Equity When Healing the Divide


Kenneth Rosenbaum
Kelly Wilder

Conflict Rooted in History:  How to Find Common Ground when the Ground is Still Stained with Blood


Lucy Moore
Regis Pecos

Coaching Leaders in an Age of Polarization


David Brubaker

International Environmental Dispute Resolution Practice – Stories and Experiences from Australia and Korea


Craig Dalton
Deborah Dalton
Young-Jin Kang

Mediating with the Invisible Party


Kim Jones
C. Jade Rutland

Effective Utilization of Third Party Neutrals to Mitigate Risks in High Tech, High Cost Construction

Howard Carsman
John Jozwick
Richard Tasker

Steve Van Loan

Building Bridges … Healing the Divide with a Circle of Peace

Timothy Connors
Cheryl Demmert Fairbanks
Brett Lee Shelton

Robert Yazzie

The Future of Mediation Practice

Jim Melamed

Walking Our Talk – Or Not – Conflict Management Among Conflict Professionals

Quiser Abduallah
Cheryl Cutrona
Merri Hanson

Tricia Jones

Healing the Older Family Divide with Eldercaring Coordination

Sue Bronson
Linda Fieldstone


10:00 a.m. – 10:30 a.m.   Break

10:30 a.m. – 12:00 noon  90 Minute Sessions

Politics, Conflict Resolution and the Evolution of Democracy


Kenneth Cloke

Energy Development and Indigenous Lands:  Divisions, Synergies and Opportunities for Native Nations


Dana Goodson
Thomas Jones
Stephanie Lucero

Len Necefer

Voices from the Field:  Early-, Mid-, and Late-Career Reflections on our Practice in a Challenging World


Claire Chase
Lucy Moore
Jasmin Munoz

Sara Omar
Diana Portner

Danya Rumore
Elissa Tonkin

Balancing Burdens Benefits: Conflict Resolution Support for Communities Seeking Environmental Justice


Gina Cerasani
Sheryl Good
Susan Podziba

Public Policy Pickle: The Sequel


Debra Nudelman

Grievance Mediation: Great Promise but Scant Use

Lucille Alfano
William Dwyer
Marvin Schuldiner

Pre-Mediation for Adult Family Conflicts: Creating Understanding One Party at a Time

Sue Bronson
Katharina Dress

Speaking up in Healthcare Settings

Paul Charlton
Lauren Edelstein
Sandra Moore

Rebecca Sparks

Practical Cultural Competencies:  Strategies for Mediators

Martin Applebaum
Nathalee Campbell
John Harrison

JoAn Pangilnan-Taylor

Practitioner Research Panel

Elisabeth Salzgeber


12:00 noon – 1:45 p.m.    Presidential Luncheon

2:00 p.m. – 3:30 p.m.        90 Minute Sessions

Healing the Divide? Multi-Stakeholder Collaboration and Consensus Building as Tools in the Environmental Justice Toolbox


Marion Cox
Dana Goodson
Stephanie Lucero

Patrick Gonzales Rogers
Luis Olmedo Velez

Welcome to the Age of Climate Migration. What’s Next for Environmental Conflict Resolution and How Do We Get Ready?


Jason Gershowitz
Carri Hulet
Elissa Tonkin

The Environment and Public Policy Section’s Member Survey Results: A Look under the Hood in Preparation for Taking-off in New Directions


Mary Lou Addor
Marina Piscolish
Eric Poncelet

Elizabeth Sapulding

Applying Mediation Skills to Assist Divided Communities


William Froehlich
Jessie Lawrence
Becky Monroe

Andrew Thomas

Understanding the Neural Basis of Communication and Conflict

Tim Hicks

Graduate Student Research Panel

          Julie Shedd

Workplace Integrated Conflict Management Systems at a Crossroad:  Where are we?  What’s next?

Todd Dickey

Facilitating Change in Individuals and Organizations    

Sandra Moore

Strangers in the Classroom: A Study of Black Males, Curriculum Bias, and Identity Conflict in Middle School Pedagogy

Adrian Carter


Paul Charlton
Barbara Melamed


3:30p.m. – 4:00 p.m.         Break

4:00 p.m. – 5:30 p.m.

Environment and Public Policy Section Open Space Program

25 Years Building Bridges and Healing Divides

DG Mawn
Christopher Mendez
Renata Valree

JF Zimmer

Getting it in Writing:  Skill Building for Writing Agreements

Jay Bultz

Dais of Our Lives: Closing Divides in Local Government with a Facilitative Process

Daniel Greensweig
Pamela Whitmore

Healing “Our” Divide Developing Strategies to Address Intra-Community Conflict in the Conflict Resolution Field

Doug Brookman
Emily Skinner

Mediators: Take Back Your Practice!

          Barbara Manousso

Case Consultations


7:00 p.m.              Tucson Dine Around 


Saturday, September 21, 2019

7:45 a.m. – 8:30 a.m.        Continental Breakfast

8:30 a.m. – 10:00 a.m.      90 Minute Sessions

Dialogue on Collaboration:  Building a Local Community’s Collaboration Capacity


Katherine Daly
Dianne Olson
Elizabeth Spaulding

Diversity and Equity Scholar Presentations


Sara Omar
Dana Goodson

Singing the Shuttle Blues

Pete Johnson

Special Education Conflict Resolution:  Forging Effective Collaboration between Schools, and Parents and Families

Douglas Hernandez
Julie Shedd
Molly Tepper


10:00 a.m. – 10:30 a.m.   Break

10:30 a.m. – 12:00 noon  90 Minute Sessions

Developing a Research Agenda for the EPP & Collaboration Field.


Marcelle DuPraw
Danya Lee Rumore
Steve Smutko

Dialogue and Deliberation in a Troubled Democracy:  The Promise and Potential of Citizen Juries


Dana Goodson
Keith Mattson

Tyrone Reitman

Andrea Whitsett

I Don’t Want to Talk to Them!  What Works in Fostering Conversation Across Divides

Melinda Burrell
Cassandra Lively

Screening Cases “In” or “Out” of Mediation: The Mediator’s Decision

Marya Kolman
Christy Cumberlander Walker

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